Lender FAQ



User Credential are issued only AFTER an authorized individual attends ALL Training Requirements. This includes Program Training and Workflow/Technical Training. Click here to get started: https://ehpuniversity.com/


If you have any questions regarding your lender credentials, please contact jennifer@ehousing.cc


Requests for Changing a Product must be emailed to eHP with details of desired option as well as the reason for change. Remember, you will still need to make the timeline requirements of the original commitment. eHP will confirm within 24-48 hours. Naileth.Garcia@ehousingplus.com


Please click here to verify your company is a Home Is Possible participating lender: https://www.ehousingplus.com/available-programs/nevada/nevada/

HIP For Teachers


The HIP for Teachers program is available through December 31, 2021. A lender would need to reserve the loan by this date. While we anticipate extending the program, an official announcement will be made 30 days prior to the end date.


Charter School Teachers are eligible for this program. Please click here for the State of Nevada’s current list of Charter Schools: https://charterschools.nv.gov/ForParents/SPCSA_Schools/


To be eligible for this program a homebuyer must be a licensed K-12 full-time public or public charter school classroom teacher. Administrative personnel, substitute teachers and private school teachers are examples of homebuyers who would be ineligible for this program.

First-Time Homebuyer Program


Determining income for the First-Time Homebuyer Program (click to download PDF)

Second Mortgage Payoffs


The second cannot be subordinated and must be paid off when refinancing the home.


U.S. Bank is the Master Servicer for all HIP first and second mortgages. The homebuyer can request a payoff at any time by calling U.S. Bank at 800-365-7772. Faxed payoff requests from customers or authorized third parties can be sent to U.S. Bank at 800-200-8772.

If the borrower or authorized third party would like to submit their payoff request via regular mail, please send to the following address:

U.S. Bank Home Mortgage
Attn: Payoff Department
3751 Airpark Dr.
Owensboro, KY 42301


HIP Plus

September 1, 2019 - August 31, 2020: HIP Plus offered a lower interest rate with a two-part second mortgage: half of the DPA was prorated over 3 years and the other half the DPA was only forgivable after the 30-year loan term.


First-Time Homebuyer Program (FTHB)

July 2019: The FTHB program began and featured a 15-yr forgivable second mortgage.

October 2020: The terms of the second were reduced to a 7-yr forgivable mortgage.

March 1, 2021: The FTHB second changed to its present terms of a no interest, no payment, 3-yr prorated forgivable mortgage.

Manufactured Housing


Borrowers must have a minimum 680 credit score, maximum 45% DTI, no manual underwriting and no single-wide manufactured homes. View additional manufactured housing minimum requirements

Non-US Citizens/DACA


A non-United States citizen who is lawfully residing in the United States is eligible for a mortgage. All non-United States citizen applicants must have current, acceptable documentation from the U.S. Citizenship & Immigration Services (USCIS) evidencing the person's legal residency status and authorization to be employed in the United States.

A permanent resident alien must hold a Green Card; I-551 Permanent Resident Card.

A Non-Permanent Resident Alien (NPRA) is a foreign citizen who is permitted to reside in the United States and may have been granted authorization to work by the U.S. Citizenship & Immigration Service (USCIS).
A Deferred Action for Childhood Arrivals (DACA) classification with the USCIS are granted to individuals who were brought to the United States as children and allows the individual to become eligible for a work permit in the United States.

Non-U.S. Citizens are underwritten to the same documentation requirements as U.S. borrowers.

Homebuyer Education


All buyers (any person on the note/warranty Deed) must complete an approved homebuyer education course. A non-purchasing spouse (NPS) on title must complete a homebuyer education course. Cosigners are NOT required to take a class.


The Nevada Housing Division (NHD) has partnered with Freddie Mac to offer their CreditSmart homebuyer education course. Here is the link to the program: https://creditsmarttutorial.freddiemaclearning.com/

NHD will accept any other HUD approved homebuyer education course. Due to Fannie Mae requirements, beginning with loans reserved May 16, 2021, NHD will no longer accept Nevada Rural Housing Authority’s homebuyer education certificate for any HIP programs.


General Program Questions


If a homebuyer has used any HIP DPA program previously, they are ineligible for any further assistance.


A spouse does not have to be on the loan, but their income must be counted towards program limits.


Properties can be new or existing, one-four units, detached or attached, condos, townhomes and manufactured housing. Freddie Mac loans - one unit property only.


18% for LTVs ratios > 95% and <= 97%
16% for LTVs ratios > 90% and <= 95%
12% for LTVs ratios > 85% and <= 90%
6% for LTVs ratios > 80% and <= 85%


Yes – a homebuyer may purchase a home for more than the appraised value when using the HIP DPA programs. Remember, however, to always follow U. S. Bank and Agency underwriting guidelines.

Our Programs

Nevada down payment assistance programs - Home is Possible

Home Is Possible™ offers thousands of dollars to help with a down payment or closing costs.

home is possible - a program for heroes

Home Is Possible For Heroes™ helps veterans be at home with a below-market interest rate.

Home Is Possible For Teachers™ gives K-12 teachers in Nevada $7,500 for a down payment or closing costs plus a below-market interest rate—for a limited time.