In her 12-year professional career, you could say Rhonda Tolbert majored in customer service and minored in housing. Her roles in mortgage modification, hospitality, banking, social services, title and escrow, have perfectly prepared her to serve as a Home Is Possible Homebuyer Programs Specialist.

Josie Hatem joined Nevada Housing Division in August 2014—one month before the rollout of Home Is Possible. Is it a coincidence that HIP is a huge, award-winning, record-breaking success? We think not. What we know for sure is that Josie has proven to be a go-to, behind-the-scenes, awesome-under-pressure, just-get-‘er-done team member.

From consumer finance to sales and marketing, from technology to mortgage lending, Dwight Pace is the proud owner of a nicely rounded work history. Though the positions he has held over the past 35 years have been as varied as the industries he’s been in, one thing remains a constant: killer customer service. Dwight knows it is paramount to any business, so everything he does at the Nevada Housing Division starts and ends with the utmost in customer service.